Dine In Deals
Provided by EatClub
Dine In Deals: Consumer Terms & Conditions
Last Updated: August 2026
Welcome to Dine In Deals! Please read these Terms and Conditions (“Terms”) carefully — they constitute a legally binding agreement between you (“you” or “your”) and EatClub Pty Ltd ABN 67 610 093 297 and, except where noted otherwise, its subsidiaries and affiliated companies, collectively (“EatClub,” “we,” “us,” or “our” unless otherwise specified). These Terms should be read in conjunction with our Privacy Policy, the Vault Terms of Service (if your Card Provider is Vault Payment Solutions Group Pty Ltd), and any supplementary terms incorporated by reference in the Dine In Deals Service.
EatClub is an online marketplace and mobile application that connects you with dining offers from Participating Venues. These Terms govern your access to and use of the Dine In Deals Service. The Dine In Deals Service is operated by EatClub and is made available to eligible Commonwealth Bank of Australia (“CBA”) customers through the CBA App. By accessing or using the Dine In Deals Service, you acknowledge that you have read, understood and agree to be bound by these Terms, and the EatClub Privacy Policy.
CBA is not a party to these Terms and does not provide, operate, sponsor or control the Dine In Deals Service, the Digital Dining Card, any Offer or any Participating Venue. CBA makes the Dine In Deals Service available through the CBA App as an access channel for eligible CBA customers.
EatClub is not a subscriber to the ePayments Code, and these Terms will not be interpreted so as to treat any facility created under these Terms as if the ePayments Code applies to it.
Nothing in these Terms excludes, modifies or limits any guarantee, right or remedy conferred on you by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, modified or limited. If you have a complaint, contact us at dineindeals@eatclub.com.au or call 0468 066 392.
How does the Dine In Deals Service work?
EatClub helps you save money through ‘Dine In Deals’ when you redeem dining offers available at Participating Venues via the CBA App. Here are the basics:
1. Browse offers
Open the Dine In Deals Service via the CBA App to browse dining discounts, offers, deals and promotions from Participating Venues near you. Offers are made available by Participating Venues from time to time and at their discretion.
2. Redeem an Offer
Found somewhere you like? Redeem the Offer in the Dine In Deals Service via the CBA App before you head to the Participating Venue.
3. Dine and enjoy
Walk in, sit down, and enjoy your meal. No need to mention EatClub to staff. The discount is automatically applied when you pay (see Step 4 below).
4. Pay with your Digital Dining Card
When it's time to pay, tap your Digital Dining Card (which may be stored in your Digital Wallet) to settle a Transaction. Your discount is applied instantly and you are charged the discounted amount plus the EatClub Dine In Deals Fee.
5. Check the fine print
Some Offers have specific restrictions — dine-in only, max guests, minimum spend, that sort of thing. It's all in the Offer details. If you don't follow them, the Offer's invalid and we may charge back the Offer amount to your Digital Dining Card. No one wants that, so just have a quick read before you redeem it.
6. Break the rules, lose the discount
We keep things fair for everyone. If you break the rules (see the Dine In Deals Service Dining Rules below), we may charge back the Offer amount to your Digital Dining Card acting reasonably and, where practicable, with prior notice to you. Repeat offenders may lose access to Offers at Participating Venues or across the Dine In Deals Service as a whole. You can appeal within 30 days if you think we got it wrong.
Dine In Deals Service Dining Rules
When dining out on an Offer, please follow these simple rules to keep your Offer valid:
1. No Bookings
Your Offer is walk-in only and will become invalid otherwise. Participating Venues create these Offers for spare tables. If the Participating Venue is busy, you may need to wait for an available table.
2. Keep it Discreet
There is no need to inform staff that you have an Offer. It's completely automated with your Digital Dining Card.
3. No double dipping
You cannot use any External Discount when paying with the Digital Dining Card, whether or not you are redeeming an Offer. Any External Discount detected on a Transaction may be automatically removed. See clause 6 for full details.
4. No unwanted guests
An Offer is invalid if you exceed the guest maximum, clearly stated on your Offer redeemed via the Dine In Deals Service.
5. Be kind to staff
Otherwise, it can sour our relationship with Participating Venues and result in Offers being taken down.
Key things to know
EatClub Dine In Deals Fee
EatClub charges a small service fee of 2.25% of the total Transaction value for each Transaction. This service fee is the EatClub Dine In Deals Fee and is how we keep the EatClub Platform running.
Cancellation
If you have redeemed an Offer, you can cancel the Offer without incurring fees within the cancellation period displayed on the Dine In Deals Service. Please refer to our Cancellation Policy (clause 9) for full details.